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Frequently Asked Questions

Smartwatches, loops, accessories, services, general knowledge & compare our models — All in one place.

Wellness, not medical: Gard Pro smartwatches are designed for wellness and fitness tracking. They are not medical devices and should not be used to diagnose, treat, cure, or prevent any disease.
About Health 4 Learn what Health 4 is, who it's designed for, and how it supports your daily wellness and lifestyle.
What is the GARD PRO Health 4?

Who is Health 4 designed for?

What makes Health 4 different from other smartwatches?

Is Health 4 designed for everyday wellness tracking?

Is Health 4 comfortable for all-day wear?

Can I wear Health 4 while sleeping?

What comes in the box?

Health & Recovery Advanced wellness insights designed to help you better understand your daily health, sleep, recovery, and overall wellbeing.
What health features does Health 4 include?

Does Health 4 monitor heart rate continuously?

Does Health 4 support AFib detection?

Can Health 4 measure blood pressure?

Does Health 4 track blood oxygen (SpO₂)?

Does Health 4 track respiratory rate?

Does Health 4 track sleep automatically?

Does Health 4 support sleep apnea risk screening?

Does Health 4 track stress and recovery?

Does Health 4 support emotional wellbeing insights?

Does Health 4 support women's health tracking?

Does Health 4 include breathing exercises?

Does Health 4 provide metabolic insights?

Can Health 4 help me better understand my daily wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and everyday activity with built-in sensors and GPS support.
What activities can Health 4 track?

Does Health 4 support walking, running, and cycling?

Does Health 4 support swimming workouts?

Does Health 4 support GPS tracking?

Does Health 4 track steps and calories?

Does Health 4 track workout routes?

Does Health 4 track altitude and elevation?

Is Health 4 suitable for daily fitness tracking?

Smart Features Stay connected throughout the day with notifications, Bluetooth calling, safety tools, and customizable smart features.
Can I receive notifications on Health 4?

Can I answer calls from Health 4?

Can I make Bluetooth calls from Health 4?

Does Health 4 include an SOS or emergency feature?

Can Health 4 help me contact emergency services quickly?

Can I control music from Health 4?

Does Health 4 support alarms and reminders?

Can I customize watch faces?

Does Health 4 support multiple languages?

Battery, Charging & Durability Long battery life and durable materials designed for comfortable everyday use.
How long does the battery last?

Can Health 4 last multiple days on a single charge?

Does GPS affect battery life?

How long does charging take?

How do I charge Health 4?

Can I use fast chargers?

Is Health 4 water-resistant?

Is Health 4 suitable for swimming?

Can I shower with Health 4?

Can I use Health 4 in saunas or hot water?

What materials are used in Health 4?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app for syncing, health tracking, and long-term wellness insights.
Is Health 4 compatible with both iPhone and Android?

Which phones are compatible with Health 4?

Which app does Health 4 use?

Does Health 4 require a subscription?

Does Health 4 sync automatically?

Can I view long-term health trends?

Does Health 4 support software updates?

Accessories, Care & Safety Important information about accessories, care, and safety.
Accessories, Care & Maintenance
Are replacement straps available?

Which accessories are available for Health 4?

How should I clean my watch?

How do I take care of the straps?

How can I improve battery life long-term?

Safety & Usage Information
Is Health 4 a medical device?

Can I rely on Health 4 for medical decisions?

What are the limitations of water resistance?

Can Health 4 cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Health Smartwatch 3 Learn what Health Smartwatch 3 is, who it's designed for, and how it supports your daily wellness and lifestyle.
What is the GARD PRO Health Smartwatch 3?

Who is Health Smartwatch 3 designed for?

What makes Health Smartwatch 3 different from other smartwatches?

Is Health Smartwatch 3 designed for everyday wellness tracking?

Is Health Smartwatch 3 comfortable for all-day wear?

Can I wear Health Smartwatch 3 while sleeping?

Which Health Smartwatch 3 size should I choose?

What is the difference between the 41mm and 48mm versions?

What comes in the box?

Health & Recovery Advanced wellness insights designed to help you better understand your daily health, sleep, stress, and recovery.
What health features does Health Smartwatch 3 include?

Does Health Smartwatch 3 monitor heart rate continuously?

Can Health Smartwatch 3 measure blood pressure?

Does Health Smartwatch 3 track blood oxygen (SpO₂)?

Does Health Smartwatch 3 track respiratory rate?

Does Health Smartwatch 3 track sleep automatically?

Does Health Smartwatch 3 track stress and mood?

Does Health Smartwatch 3 support mental state tracking?

Does Health Smartwatch 3 support women's health tracking?

Does Health Smartwatch 3 include medication reminders?

Can Health Smartwatch 3 help me understand my wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and everyday activity with built-in sports and fitness features.
What activities can Health Smartwatch 3 track?

Does Health Smartwatch 3 support walking, running, and cycling?

Does Health Smartwatch 3 support swimming workouts?

How many sports modes are included?

Does Health Smartwatch 3 track steps and calories?

Does Health Smartwatch 3 track distance and activity levels?

Can Health Smartwatch 3 use connected GPS through my phone?

Is Health Smartwatch 3 suitable for everyday fitness tracking?

Smart Features Stay connected with Bluetooth calling, notifications, and everyday smart tools.
Can I receive notifications on Health Smartwatch 3?

Can I answer calls from Health Smartwatch 3?

Does Health Smartwatch 3 support Bluetooth calling?

Does Health Smartwatch 3 support Emergency SOS?

Can Health Smartwatch 3 help during emergencies?

Does Health Smartwatch 3 work with Alexa, Siri, and Google Assistant?

Can I control music from Health Smartwatch 3?

Does Health Smartwatch 3 support NFC?

Does Health Smartwatch 3 support Always-On Display?

Can I customize watch faces?

Does Health Smartwatch 3 support multiple languages?

Battery, Charging & Durability Reliable battery life and durable materials designed for comfortable everyday use.
How long does the battery last?

Can Health Smartwatch 3 last multiple days on a single charge?

How do I charge Health Smartwatch 3?

Can I use fast chargers?

Is Health Smartwatch 3 water-resistant?

Is Health Smartwatch 3 suitable for swimming?

Can I shower with Health Smartwatch 3?

What materials are used in Health Smartwatch 3?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app for syncing, notifications, and wellness insights.
Is Health Smartwatch 3 compatible with both iPhone and Android?

Which phones are compatible with Health Smartwatch 3?

Which app does Health Smartwatch 3 use?

Is the GARD PRO FIT app free to use?

Does Health Smartwatch 3 require a subscription?

Does Health Smartwatch 3 sync automatically?

Can I view long-term health trends?

Does Health Smartwatch 3 support Bluetooth 5.1?

Accessories, Warranty & Safety Important information about accessories, support, and safe usage.
Accessories & Support
Are replacement straps available?

Which accessories are available for Health Smartwatch 3?

Does Health Smartwatch 3 include a warranty?

What is the return policy?

Safety & Usage Information
Is Health Smartwatch 3 a medical device?

Can I rely on Health Smartwatch 3 for medical decisions?

What are the limitations of water resistance?

Can Health Smartwatch 3 cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Health Smartwatch 2+ Learn what Health Smartwatch 2+ is and who it's designed for.
What is the GARD PRO Health Smartwatch 2+?

Who is Health Smartwatch 2+ designed for?

What makes Health Smartwatch 2+ different from other smartwatches?

Is Health Smartwatch 2+ designed for everyday wellness tracking?

Is Health Smartwatch 2+ comfortable for all-day wear?

Can I wear Health Smartwatch 2+ while sleeping?

What comes in the box?

Health & Recovery Track your daily wellness, sleep, and recovery insights.
What health features does Health Smartwatch 2+ include?

Does Health Smartwatch 2+ monitor heart rate continuously?

Can Health Smartwatch 2+ measure blood pressure?

Does Health Smartwatch 2+ track blood oxygen (SpO₂)?

Does Health Smartwatch 2+ measure body temperature?

Does Health Smartwatch 2+ track sleep automatically?

Does Health Smartwatch 2+ support women's health tracking?

Can Health Smartwatch 2+ help me understand my wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and daily activity.
What activities can Health Smartwatch 2+ track?

Does Health Smartwatch 2+ support walking, running, and cycling?

How many sports modes are included?

Does Health Smartwatch 2+ track steps and calories?

Does Health Smartwatch 2+ track distance and activity levels?

Is Health Smartwatch 2+ suitable for everyday fitness tracking?

Smart Features Stay connected with calls, notifications, and smart tools.
Can I receive notifications on Health Smartwatch 2+?

Can I answer calls from Health Smartwatch 2+?

Does Health Smartwatch 2+ support Bluetooth calling?

Can I make calls directly from Health Smartwatch 2+?

Does Health Smartwatch 2+ support voice assistants?

Can I control music from Health Smartwatch 2+?

Does Health Smartwatch 2+ support Spotify music control?

Can I control my phone camera from Health Smartwatch 2+?

Can I customize watch faces?

Does Health Smartwatch 2+ support multiple languages?

Battery, Charging & Durability Reliable battery life and durable materials for everyday use.
How long does the battery last?

Can Health Smartwatch 2+ last multiple days on a single charge?

How do I charge Health Smartwatch 2+?

Is the charger included?

Can I use fast chargers?

Is Health Smartwatch 2+ water-resistant?

Can I wash my hands or wear Health Smartwatch 2+ in the rain?

What materials are used in Health Smartwatch 2+?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app.
Is Health Smartwatch 2+ compatible with both iPhone and Android?

Which phones are compatible with Health Smartwatch 2+?

Which app does Health Smartwatch 2+ use?

Is the GARD PRO FIT app free to use?

Does Health Smartwatch 2+ require a subscription?

Does Health Smartwatch 2+ sync automatically?

Can I view long-term health trends?

Does Health Smartwatch 2+ support Bluetooth 5.1?

Accessories, Warranty & Safety Important information about support and safe usage.
Accessories & Support
Are replacement straps available?

Does Health Smartwatch 2+ include a warranty?

What is the return policy?

Safety & Usage Information
Is Health Smartwatch 2+ a medical device?

Can I rely on Health Smartwatch 2+ for medical decisions?

What are the limitations of water resistance?

Can Health Smartwatch 2+ cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Health Smartwatch 2 Learn what Health Smartwatch 2 is and who it's designed for.
What is the GARD PRO Health Smartwatch 2?

Who is Health Smartwatch 2 designed for?

What makes Health Smartwatch 2 different from other smartwatches?

Is Health Smartwatch 2 designed for everyday wellness tracking?

Is Health Smartwatch 2 comfortable for all-day wear?

Can I wear Health Smartwatch 2 while sleeping?

What comes in the box?

Health & Recovery Track your daily wellness, sleep, and recovery insights.
What health features does Health Smartwatch 2 include?

Does Health Smartwatch 2 monitor heart rate continuously?

Can Health Smartwatch 2 measure blood pressure?

Does Health Smartwatch 2 track blood oxygen (SpO₂)?

Does Health Smartwatch 2 measure body temperature?

Does Health Smartwatch 2 track sleep automatically?

Can Health Smartwatch 2 help me understand my wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and daily activity.
What activities can Health Smartwatch 2 track?

Does Health Smartwatch 2 support walking, running, and cycling?

How many sports modes are included?

Does Health Smartwatch 2 track steps and calories?

Does Health Smartwatch 2 track distance and activity levels?

Is Health Smartwatch 2 suitable for everyday fitness tracking?

Smart Features Stay connected with notifications and everyday smart tools.
Can I receive notifications on Health Smartwatch 2?

Does Health Smartwatch 2 support call reminders?

Does Health Smartwatch 2 support voice assistants?

Can I control music from Health Smartwatch 2?

Does Health Smartwatch 2 support Spotify music control?

Can I control my phone camera from Health Smartwatch 2?

Can I customize watch faces?

Does Health Smartwatch 2 support multiple languages?

Battery, Charging & Durability Reliable battery life and durable materials for everyday use.
How long does the battery last?

Can Health Smartwatch 2 last multiple days on a single charge?

How do I charge Health Smartwatch 2?

Is the charger included?

Can I use fast chargers?

Is Health Smartwatch 2 water-resistant?

Can I wash my hands or wear Health Smartwatch 2 in the rain?

What materials are used in Health Smartwatch 2?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app.
Is Health Smartwatch 2 compatible with both iPhone and Android?

Which phones are compatible with Health Smartwatch 2?

Which app does Health Smartwatch 2 use?

Is the GARD PRO FIT app free to use?

Does Health Smartwatch 2 require a subscription?

Does Health Smartwatch 2 sync automatically?

Can I view long-term health trends?

Does Health Smartwatch 2 support Bluetooth 5.1?

Accessories, Warranty & Safety Important information about support and safe usage.
Accessories & Support
Are replacement straps available?

Does Health Smartwatch 2 include a warranty?

What is the return policy?

Safety & Usage Information
Is Health Smartwatch 2 a medical device?

Can I rely on Health Smartwatch 2 for medical decisions?

What are the limitations of water resistance?

Can Health Smartwatch 2 cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Ultra 3 Learn what Ultra 3 is, who it's designed for, and how it fits into everyday life.
What is the GARD PRO Ultra 3?

Who is Ultra 3 designed for?

What makes Ultra 3 different from other smartwatches?

Is Ultra 3 suitable for outdoor and active lifestyles?

How durable is Ultra 3 for everyday use?

Is Ultra 3 comfortable for all-day wear?

Can I wear Ultra 3 while sleeping?

What comes in the box?

Health & Recovery Advanced wellness insights designed for daily health and recovery tracking.
What health features does Ultra 3 include?

Does Ultra 3 monitor heart rate continuously?

Does Ultra 3 support AFib detection?

Can Ultra 3 measure blood pressure?

Does Ultra 3 track blood oxygen (SpO₂)?

Does Ultra 3 track respiratory rate?

Does Ultra 3 track sleep automatically?

Does Ultra 3 support sleep apnea risk screening?

Does Ultra 3 track stress and recovery?

Does Ultra 3 support women's health tracking?

Does Ultra 3 include breathing exercises?

How accurate are the health measurements?

Are the health features intended for medical use?

Fitness & GPS Built for workouts, outdoor activities, and accurate GPS tracking.
What activities can Ultra 3 track?

Is Ultra 3 suitable for hiking and outdoor adventures?

Does Ultra 3 support running and hiking?

Does Ultra 3 support swimming workouts?

Does Ultra 3 support GPS tracking?

What is dual-band GPS (L1 + L5)?

Does Ultra 3 track altitude and elevation?

Can I view workout routes afterward?

Does Ultra 3 support long outdoor workouts?

Does Ultra 3 support long battery life during GPS workouts?

Does Ultra 3 track steps and calories?

Smart Features Stay connected with calls, notifications, music, and smart tools.
Can I receive notifications on Ultra 3?

Can I answer calls from Ultra 3?

Can I make Bluetooth calls from Ultra 3?

Does Ultra 3 support Bluetooth calling?

Can I control music from Ultra 3?

Does Ultra 3 support alarms and reminders?

Can I customize watch faces?

Does Ultra 3 support multiple languages?

Battery, Charging & Durability Long battery life and durable design built for everyday use.
How long does the battery last?

Can Ultra 3 last multiple days on a single charge?

Does GPS affect battery life?

How long does charging take?

How do I charge Ultra 3?

Can I use fast chargers?

Is Ultra 3 water-resistant?

Is Ultra 3 suitable for swimming?

Can I shower with Ultra 3?

Can I use Ultra 3 in saunas or hot water?

What materials are used in Ultra 3?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app.
Is Ultra 3 compatible with both iPhone and Android?

Which phones are compatible with Ultra 3?

Which app does Ultra 3 use?

Does Ultra 3 require a subscription?

Does Ultra 3 sync automatically?

Can I view long-term health trends?

Does Ultra 3 support software updates?

Accessories, Warranty & Safety Important information about accessories, safe usage, and support.
Accessories & Support
Are replacement straps available?

Which accessories are available for Ultra 3?

Can I replace the charging cable?

Does Ultra 3 include a warranty?

What is the return policy?

Safety & Usage Information
Is Ultra 3 a medical device?

Can I rely on Ultra 3 for medical decisions?

What are the limitations of water resistance?

Can Ultra 3 cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Ultra 2+ Learn what Ultra 2+ is and who it's designed for.
What is the GARD PRO Ultra 2+?

Who is Ultra 2+ designed for?

What makes Ultra 2+ different from other smartwatches?

Is Ultra 2+ designed for active and outdoor lifestyles?

Is Ultra 2+ comfortable for all-day wear?

Can I wear Ultra 2+ while sleeping?

What comes in the box?

Health & Recovery Track your daily wellness, sleep, and recovery insights.
What health features does Ultra 2+ include?

Does Ultra 2+ monitor heart rate continuously?

Can Ultra 2+ measure blood pressure?

Does Ultra 2+ track blood oxygen (SpO₂)?

Does Ultra 2+ track respiratory rate?

Does Ultra 2+ track sleep automatically?

Does Ultra 2+ support women's health tracking?

Can Ultra 2+ help me understand my wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and daily activity.
What activities can Ultra 2+ track?

Does Ultra 2+ support walking, running, and cycling?

Does Ultra 2+ support swimming workouts?

How many sports modes are included?

Does Ultra 2+ track steps and calories?

Does Ultra 2+ track distance and activity levels?

Can Ultra 2+ use connected GPS through my phone?

Is Ultra 2+ suitable for everyday fitness tracking?

Smart Features Stay connected with calls, notifications, and smart tools.
Can I receive notifications on Ultra 2+?

Can I answer calls from Ultra 2+?

Does Ultra 2+ support Bluetooth calling?

Can I make calls directly from Ultra 2+?

Does Ultra 2+ support Emergency SOS?

Can Ultra 2+ help during emergencies?

Does Ultra 2+ support voice assistants?

Can I control music from Ultra 2+?

Does Ultra 2+ support NFC?

Does Ultra 2+ support Always-On Display?

Can I customize watch faces?

Does Ultra 2+ support multiple languages?

Battery, Charging & Durability Reliable battery life and rugged durability for everyday use.
How long does the battery last?

Can Ultra 2+ last multiple days on a single charge?

How do I charge Ultra 2+?

Can I use fast chargers?

Is Ultra 2+ water-resistant?

Is Ultra 2+ suitable for swimming?

Can I shower with Ultra 2+?

What materials are used in Ultra 2+?

What does MIL-STD-810G certification mean?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app.
Is Ultra 2+ compatible with both iPhone and Android?

Which phones are compatible with Ultra 2+?

Which app does Ultra 2+ use?

Is the GARD PRO FIT app free to use?

Does Ultra 2+ require a subscription?

Does Ultra 2+ sync automatically?

Can I view long-term health trends?

Does Ultra 2+ support Bluetooth 5.1?

Accessories, Warranty & Safety Important information about support and safe usage.
Accessories & Support
Are replacement straps available?

Does Ultra 2+ include a warranty?

What is the return policy?

Safety & Usage Information
Is Ultra 2+ a medical device?

Can I rely on Ultra 2+ for medical decisions?

What are the limitations of water resistance?

Can Ultra 2+ cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About Ultra Learn what Ultra is and who it's designed for.
What is the GARD PRO Ultra?

Who is Ultra designed for?

What makes Ultra different from other smartwatches?

Is Ultra designed for active and outdoor lifestyles?

Is Ultra comfortable for all-day wear?

Can I wear Ultra while sleeping?

What comes in the box?

Health & Recovery Track your daily wellness, sleep, and recovery insights.
What health features does Ultra include?

Does Ultra monitor heart rate continuously?

Can Ultra measure blood pressure?

Does Ultra track blood oxygen (SpO₂)?

Does Ultra track respiratory rate?

Does Ultra track sleep automatically?

Does Ultra support women's health tracking?

Can Ultra help me understand my wellness trends?

How accurate are the health measurements?

Are the health features intended for medical use?

Activity & Movement Track workouts, movement, and daily activity.
What activities can Ultra track?

Does Ultra support walking, running, and cycling?

Does Ultra support swimming workouts?

How many sports modes are included?

Does Ultra track steps and calories?

Does Ultra track distance and activity levels?

Can Ultra use connected GPS through my phone?

Is Ultra suitable for everyday fitness tracking?

Smart Features Stay connected with calls, notifications, and smart tools.
Can I receive notifications on Ultra?

Can I answer calls from Ultra?

Does Ultra support Bluetooth calling?

Can I make calls directly from Ultra?

Does Ultra support Emergency SOS?

Can Ultra help during emergencies?

Does Ultra support voice assistants?

Can I control music from Ultra?

Can I customize watch faces?

Does Ultra support multiple languages?

Battery, Charging & Durability Reliable battery life and durable materials for everyday use.
How long does the battery last?

Can Ultra last multiple days on a single charge?

How do I charge Ultra?

Can I use fast chargers?

Is Ultra water-resistant?

Is Ultra suitable for swimming?

Can I shower with Ultra?

What materials are used in Ultra?

Compatibility & App Works with iPhone and Android through the GARD PRO FIT app.
Is Ultra compatible with both iPhone and Android?

Which phones are compatible with Ultra?

Which app does Ultra use?

Is the GARD PRO FIT app free to use?

Does Ultra require a subscription?

Does Ultra sync automatically?

Can I view long-term health trends?

Does Ultra support Bluetooth 5.1?

Accessories, Warranty & Safety Important information about support and safe usage.
Accessories & Support
Are replacement straps available?

Does Ultra include a warranty?

What is the return policy?

Safety & Usage Information
Is Ultra a medical device?

Can I rely on Ultra for medical decisions?

What are the limitations of water resistance?

Can Ultra cause skin irritation?

What should I avoid to prevent damage?

How is my data used and stored?

About GARD PRO Loops Find the right loop for your lifestyle and smartwatch.
What are GARD PRO loops?

Which GARD PRO loops are available?

How do I choose the right loop for my lifestyle?

Are GARD PRO loops designed for everyday wear?

Which loop is best for sports and workouts?

Which loop is best for formal or business wear?

Which loop is most comfortable for all-day wear?

Are GARD PRO loops lightweight?

Can I wear GARD PRO loops while sleeping?

What materials are used in GARD PRO loops?

Compatibility & Sizing Find the right fit for your watch and wrist.
Which GARD PRO watches are compatible with each loop?

Are Ultra Series loops compatible with all models?

Are Health Series loops compatible with all models?

How do I know which loop size I need?

Are the loops adjustable?

Will the loops fit small and large wrists?

Can I easily swap loops myself?

Do I need tools to change loops?

Comfort & Everyday Use Designed for comfort and daily wear.
Which loops are best for all-day comfort?

Which loops are best for sensitive skin?

Are GARD PRO loops sweat-resistant?

Are the loops suitable for workouts?

Which loops dry the fastest after exercise?

Are GARD PRO loops breathable?

Which loops are best for warm weather?

Can I wear my loop while sleeping?

Which loops are best for office and casual wear?

Sports & Outdoor Use Built for workouts and active lifestyles.
Which loops are best for sports and fitness?

Are Ultra Series loops suitable for outdoor use?

Are the loops water-resistant?

Can I swim with my GARD PRO loop?

Are the loops resistant to sweat and moisture?

Which loops are best for running and gym workouts?

Are the loops designed for long-term durability?

Do Ultra Series loops resist UV exposure and abrasion?

Materials & Design Different materials and styles for every occasion.
What is the difference between Sport, Steel, Milanese, Leather, and Magnetic Link loops?

What are Ultra Series loops made from?

Are the leather loops made from real leather?

Are the steel loops made from stainless steel?

What is a Milanese loop?

How do Magnetic Link loops work?

Which loops are best for a premium look?

Which loops are best for active lifestyles?

Are the loops designed to match GARD PRO watches?

Care & Maintenance Simple tips to keep your loop looking its best.
How do I clean my GARD PRO loop?

Can I wash sport and rubber loops with water?

How should I care for leather loops?

Can steel and Milanese loops get wet?

How do I keep my loop looking new?

What should I avoid to prevent damage?

Can sweat or sunscreen affect the loop materials?

Orders, Warranty & Support Important information about support and replacements.
Orders & Support
Are replacement loops available?

Can I purchase loops separately from the watch?

Do GARD PRO loops include a warranty?

What is the return policy for loops?

How long does shipping take?

Can I exchange my loop for another color or style?

What should I do if my loop becomes damaged?

Safety Information
Can GARD PRO loops cause skin irritation?

Are the loops safe for everyday wear?

Which loop materials are best for sensitive skin?

About GARD PRO Accessories Discover accessories designed to protect, charge, and personalize your GARD PRO smartwatch.
What accessories are available for GARD PRO watches?

Which accessories are compatible with my GARD PRO model?

Are GARD PRO accessories designed specifically for each watch model?

Can I purchase accessories separately from the watch?

Which accessories are most popular for everyday use?

Are GARD PRO accessories designed for active lifestyles?

Screen Protectors Protect your display from scratches and everyday wear.
Do I need a screen protector for my GARD PRO watch?

Which screen protector fits my smartwatch model?

Are GARD PRO screen protectors scratch-resistant?

Will the screen protector affect touch sensitivity?

Are screen protectors easy to install?

Can I replace the screen protector myself?

Will the screen protector affect display clarity?

Are screen protectors available for all GARD PRO models?

Charging Accessories Keep your smartwatch powered with safe charging accessories.
Which charging cable is compatible with my GARD PRO watch?

Can I purchase a replacement charging cable?

Is the GARD PRO power adapter recommended?

Can I use third-party chargers with my watch?

Do GARD PRO charging accessories support safe charging?

Can charging accessories help protect battery health?

Are USB charging cables available for all models?

What should I avoid when charging my smartwatch?

GARDCARE+ & Gift Cards Extra protection and flexible gifting options for GARD PRO products.
What is GARDCARE+?

What does GARDCARE+ cover?

Is GARDCARE+ available for all smartwatch models?

Can I purchase GARDCARE+ after buying my watch?

Does GARDCARE+ cover accidental damage?

How do I submit a GARDCARE+ claim?

Is GARDCARE+ a warranty or an insurance service?

What is a GARD PRO Gift Card?

Can I purchase a digital gift card?

Can gift cards be used on all GARD PRO products?

Do GARD PRO Gift Cards expire?

Protection & Durability Accessories designed to help protect your smartwatch during everyday use.
How can I protect my GARD PRO watch from scratches?

Are GARD PRO accessories designed for outdoor use?

Are the accessories water-resistant?

Which accessories are best for active lifestyles?

Can accessories help extend the lifespan of my smartwatch?

What materials are used in GARD PRO accessories?

Compatibility & Support Find the right accessories for your smartwatch model.
How do I know which accessory fits my watch?

Are Ultra Series accessories compatible with Health Series watches?

Are Health Series accessories compatible with Ultra watches?

Can I use older accessories with newer models?

How do I install or replace accessories?

Do I need tools to install accessories?

Orders, Warranty & Support Important information about ordering, replacements, and support.
Orders & Support
Do GARD PRO accessories include a warranty?

What is the return policy for accessories?

How long does shipping take?

Can I exchange an accessory for another model?

What should I do if I ordered the wrong accessory?

What should I do if my accessory becomes damaged?

Are replacement accessories available year-round?

Safety Information
Can accessories affect charging performance?

Are GARD PRO accessories safe for everyday use?

What should I avoid to prevent accessory damage?

Compare Our Smartwatches A side-by-side look at every Gard Pro watch — find the right one for you at a glance.
Feature HS 4HS 3HS 2+HS 2Ultra 3Ultra 2+Ultra 1
Make calls
Receive calls Voicemail only
Receive messages
GPS
Heart rate / Sleep / SpO₂
Stress / HRV
Altimeter / Barometer / Compass
Battery (typical) ~14 days~10 days~15 days~15 days ~35 days~35 days~90 days
Display 1.43" AMOLED2.06" AMOLED1.72" IPS1.72" IPS 1.43" AMOLED1.43" AMOLED1.43" AMOLED
Case material SteelSteel / glassPolymerPolymer SteelSteelSteel

Specifications are approximate and may vary by region or firmware version. Confirm exact specs on each product page.

About GARD PRO Learn more about GARD PRO and how our smartwatches support everyday health, activity, and connectivity.
What is GARD PRO?

What types of smartwatches does GARD PRO offer?

Who are GARD PRO smartwatches designed for?

What makes GARD PRO different from other smartwatch brands?

Are GARD PRO smartwatches suitable for everyday use?

Are GARD PRO smartwatches easy to set up?

Which app do GARD PRO watches use?

Do GARD PRO smartwatches require a subscription?

Does GARD PRO have physical stores?

Is it safe to order from GARD PRO?

Choosing the Right Model Find the right GARD PRO smartwatch for your lifestyle.
What is the difference between the GARD PRO models?

Which GARD PRO watch is best for health tracking?

Which GARD PRO watch is best for outdoor activities?

Which GARD PRO watch is best for everyday use?

Which GARD PRO watch is best for calling and notifications?

Which GARD PRO watch is best for long battery life?

Which GARD PRO watch is best for a smaller budget?

What is the difference between the Health Series and Ultra Series?

Should I choose a Health Series or Ultra Series watch?

Where can I compare all GARD PRO models?

Discounts, Gift Cards & Promotions Find out how discounts, offers, and promotions work.
Does GARD PRO offer discount codes?

Where can I enter my discount code?

Why is my discount code not working?

Can I use more than one discount code?

Do discounts apply to all products?

Are there seasonal offers or limited-time promotions?

Can I use a discount code on accessories?

Can I use a discount code with a gift card?

What should I do if I forgot to use my discount code?

How do I know if an offer is still valid?

Does GARD PRO offer gift cards?

Can I purchase a digital gift card?

Do GARD PRO Gift Cards expire?

Payments & Checkout Information about payment methods and secure checkout.
Which payment methods does GARD PRO accept?

Can I pay with PayPal?

Can I pay with Klarna or other installment options?

Is checkout secure?

Why was my payment declined?

Can I change my payment method after ordering?

Will I receive an order confirmation email?

Can I request an invoice for my order?

Shipping & Delivery Everything you need to know about delivery and tracking.
Where does GARD PRO ship?

How long does shipping take?

Which carriers does GARD PRO use?

When will my order be shipped?

Will I receive a tracking number?

How can I track my order?

What should I do if my tracking is not updating?

What should I do if my package is delayed?

What happens if my package is lost or damaged?

Is shipping free?

Warranty Learn what warranty coverage means for your product.
Does my GARD PRO product include a warranty?

How long is the warranty period?

What does the warranty cover?

What is not covered by the warranty?

How do I submit a warranty claim?

What information do I need for a warranty claim?

Will my product be repaired or replaced?

Do accessories include warranty coverage?

Does using third-party accessories affect warranty coverage?

Returns & Exchanges Understand how returns and exchanges work before you buy.
What is the return policy?

How many days do I have to return my order?

Can I exchange my product for another model?

Can I return a product if I changed my mind?

Does the product need to be unused to return it?

How do I start a return?

Do I need proof of purchase for a return?

Who pays for return shipping?

How long does it take to receive a refund?

Can I return accessories?

Account, Emails & Support Manage your account, emails, and communication preferences.
How do I unsubscribe from marketing emails?

Why am I still receiving emails after unsubscribing?

How can I contact GARD PRO support?

How long does it take to receive a response from support?

Can I update my shipping address after placing an order?

Can I cancel my order after payment?

What should I do if I entered incorrect order information?

Safety, App & Data Important information about health features, app use, and data.
Are GARD PRO smartwatches medical devices?

Can I rely on health measurements for medical decisions?

How accurate are the health measurements?

Which app stores my smartwatch data?

Is my data handled securely?

Can I use the watch without the app?

Do health features work without a subscription?

What should I know before using health features?

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